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What Governs Your Account on skillbosspro

Every account on skillbosspro operates under a clear set of terms — covering how your data is handled, how payments are processed through PayPal, Venmo, and Play+, and what rules apply in your eligible state.

State-dependent eligibilityPayPal, Venmo, Play+ payment rulesAccount data protectionCookie and tracking disclosureUser rights and contact paths
skillbosspro What Governs Your Account on skillbosspro
LEGAL CONTACT PATHS

Reach Us About Any Policy Question

If a specific clause in our terms is unclear, or you need to raise a dispute about a PayPal or Venmo transaction on your account, there are three direct ways to reach the skillbosspro legal and support team. We respond to account and policy queries through the channels below, and we aim to acknowledge every message within one business day.

Live Chat Open the chat icon inside your account dashboard to connect with a support agent who can pull up your account record and address a specific terms question directly.
Email Support Send detailed legal or policy inquiries to our support address found in your account settings. Include your account ID and the specific clause or transaction in question.
In-App Help Center Access the Help Center from the mobile menu to read the full terms document, submit a policy dispute, or request a copy of your stored account data.
DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Account Data

Your data is handled according to our published privacy policy and applicable US state privacy regulations. We collect only what is necessary to verify your identity, process payments via PayPal, Venmo, or Play+, and maintain a secure account record. You have rights over that data — including the right to request access, correction, or deletion — and we walk through exactly how to exercise those rights below.

Cookie Disclosure

We use session and analytics cookies to maintain your login state across devices. You can manage cookie preferences in your browser settings or through the consent banner on first visit.

Account Security Practices

Your account is protected by password hashing and optional two-factor authentication. Never share your login credentials — account sharing violates our terms and may trigger a security review.

Data Retention Policy

We retain account and transaction records for the period required by state regulations and our payment processors, including PayPal and Venmo. Closed accounts are archived, not immediately deleted.

Request Your Data or Changes

To access, correct, or request deletion of your personal data, submit a request through the Help Center with your verified account ID. We process requests within the timeframe required by applicable law.

Common Questions About Our Legal Terms

These are the questions we hear most often when someone is reviewing their account terms, checking their data rights, or dealing with a payment dispute involving PayPal, Venmo, or Play+.

Access depends entirely on your state's laws governing online gaming and sports betting. Check your state's current regulations before opening or using an account, as availability varies by jurisdiction.

We collect identity verification data, contact details, payment method references for PayPal, Venmo, and Play+, and account activity logs. Full details are in the privacy policy accessible from your account settings.

Submit a data access request through the in-app Help Center using your verified account ID. We process requests in line with applicable state privacy law timelines, typically within 30 days.

Yes. Contact our support team via live chat or email with the transaction date and amount. Filing a chargeback without first contacting us directly may result in account suspension pending investigation.

Closed accounts are archived rather than immediately deleted. We retain records for the period required by state regulations and our payment processors, then purge them according to our data retention schedule.

We notify you via the email address on your account before a terms update takes effect. Continued use after the effective date is treated as acceptance; close your account before then if you disagree.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.